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‎04-11-2022 04:20 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I posted the request below in 2021.  I received a response from an ECHO_LAKE (HP employee?? Really?), but the info given DID NOT work.  What does "task manager" have to do with a popup that appears when I start my desktop?  ECHO_LAKE offered task manager instructions??.  I went to task manager and hpdiags was NOT there!  It is not in my add/remove in the control panel in order to delete!   

I would appreciate  STEP-BY=STEP instructions on how to REMOVE this hpdiags popup from my PC that is telling me I freak'n need this app and I DO NOT!  What a mess!

 

HOW TO REMOVE hpdiags link

 ‎09-28-2021 10:46 AM

 
Product: PAVILLION 6530
Operating System: Microsoft Windows 10 (64-Bit)

The HP agent (AVA) posted a link (for the same problem) to give instructions on how to REMOVE the HPDIAGS popup that shows up every time I boot up my PC.  This LINK is not user-friendly and I could not find the "how To" on the link AVA sent.  I want this popup to go away and I don't see it on my control panel to "add/remove" 

I NEED step-by-step on how to make this popup go away

AVA... OR ANY HP AGENT READING THIS.... please give me step-by-step instructions AND not a link to read.

Thank You

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