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‎04-13-2022 01:20 AM

HP Recommended
Product: OMEN by HP 15-dh0015nr
Operating System: Microsoft Windows 11

When attempting to start the laptop it boots to the Omen Logo, and I get the spinning dots below the logo, but it never advances beyond that point.  I do not of any particular update before the initial failure.  Since then I have run the HP Hardware Diagnostic from the UEFI screen and everything came up green.  I have also attempted to do a fresh windows 10 and windows 11 install all with the same resulting failure.  I have attempted to do a BIOS reset using the windows + b key stroke but never saw any response from the laptop that the reset was working.  I do not know what to do at this point.

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