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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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04-13-2022 07:27 AM
HP Recommended
Product: Sprout by HP
Operating System: Microsoft Windows 10 (64-bit)
Hello,
We are using the initial version of Sprout by HP from 2015 (Product Number: J4W72AA)
I've installed a clean Windows 10 21H2. I've installed all drivers and required software as far as I know. I've also installed ManyCam software for its drivers.
Most of the functionalities are working fine but when I click on the new 3D scan, the error screen saying "Sprout is experiencing technical difficulties" appears.
Is there anyone who can help me to solve this problem?
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.