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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎05-16-2022 08:43 AM - last edited on ‎05-16-2022 08:49 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer

When I would send things to print, the pages would come out blank.  I've replaced the cartridges and cleaned the print head but it didn't work.

 

I reset the printer to its original settings and now I have a case of the chicken or the egg.

 

I am getting a message that in order to print I need to enroll in the Instant Ink program (pic #1)  but in order to enroll in the program I need to print out a code from the printer (pic #4).  When I turn on the printer it will ask for me to print the alignment page but then I just get a message that it's "Printing the alignment page" with the circle (pic#3) but nothing happens.  The printer doesn't do anything.  Can someone please help?!?

printer 1.jpgprinter 2a.jpgprinter.jpgprinter 2.jpg 

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