• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎05-22-2022 08:23 AM

HP Recommended
Product: HP DeskJet 2710 All-in-One Printer
Operating System: Microsoft Windows 11

My printer was printing fine yesterday, now today, I have an error message saying that my ink cartridges are shop bought and not instant ink ones, the printer won't print now.

 

They are the HP instant ink cartridges that get delivered to me, I don't use any other ink cartridges and definitely haven't bought any from a shop.

 

I have tried all other avenues for support and I am getting increasingly frustrated because I can't get to the bottom of the issue. 

 

Any advice and tips would be very much appreciated!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.