• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎05-22-2022 09:20 AM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2T3A6AV)
Operating System: Microsoft Windows 11

Hi, My left USB port suddenly stopped working, it did always work but since a couple of days it has stopped working.

I already tried switching between the windows energy settings and also tried booting with F2 to test it from there. I get an failure ID 6C2B7K-AMCB4E-MFPV4J-8D0V03.

I searched on the HP website for this failure ID and i get the message "USB Failure (unspecified)". Has anyone an idea what it could be? is still have 1 year warranty on my laptop but I would rather fix it myself because i am scared to send it over the mail for damage

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.