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‎05-22-2022 02:54 PM - last edited on ‎05-22-2022 03:01 PM by Retired

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer
Operating System: Microsoft Windows 11

I have a HP ENVY 7640 e-All-in-One Printer. After checking, it is said from the HP website that it is eligible for Instant Ink enrollment. However, after I started the enrollment and following all the right steps, at the last step, the website told me that it is not eligible for instant ink enrollment. I am wondering what was the problem and how to solve it. Thanks. 

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