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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-26-2022 03:48 AM

HP Recommended
Product: HP OfficeJet 8012e All-in-One Printer

As per the topic,

 

There are a few threads about this I am aware, but the are either from 2017 or mention scan to E-Mail (the 8010 series doesn't support this it seems bit odd, disabled by admin it states in the config screen, I am the admin surely I own the printer after all ???)

The windows 10 scanner app doesn't recognise the scanner as there are no drivers for these all in one printers. HP Smart only it seems.

So you can copy in duplex mode, you can print in duplex mode, you just cant scan in duplex mode. 

So question is how do you get duplex mode scanning to work ?

 

For completeness I have a 8012e (With monochrome screen) 

This problem is stopping me from printing double sided, because it's a pain to sit there to pop each page on the bed scanner, and let's be honest the HPsmart scanner app is not the most friendly when used on non touch devices.

 

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