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‎05-29-2022 11:06 AM

HP Recommended
Product: HP All-in-One 27-dp0170z
Operating System: Microsoft Windows 10 (64-bit)

Hi. Please, I'm looking for assistance.  I'm getting the blue screen of death when starting up:

  • Boot Device Not Found
  • Please install an operating system on your hard drive
  • Hard Disk - (3FO)

I've run HP PC Hardware diagnostics UEFI on the drive. Results below:

Testing Drive: 1

Smart check: passed

Pass id 2187-04211-09756

Serial number (blank)

Current version: 2.2.1.0 - BIOS

 

Computer Specs:

Product #: 3UQ99AA#ABA

System board ID: 86F3

AMD Ryzen 5 3509U with Radeon Vega Mobile gfx

PROC SPEED 2100 MHZ

32GB TOTAL MEMORY

 

Thank you in advance for any assistance you can offer.

 

-Cedric

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