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Can someone explain to me how it is that HP can lock my printer and prevent printing, despite me having a full ink cartridge that came with my printer? My membership to Instant Ink lapsed because I have a new debit card and had forgotten to update on the site (I honestly forgot about it) and today, at 8pm I am trying to print something only to be shown an error message/printout stating that because I hadn't paid the monthly fee, I cannot print. Again, I have a FULL ink cartridge that came with my printer.

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