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‎06-06-2022 07:36 PM - last edited on ‎06-09-2022 08:47 AM by Retired

HP Recommended
Product: Envy 8535e printer
Operating System: Microsoft Windows 11

Printer works fine, until I try to load HP glossy photo paper size 4x6 to print a photo.  It will not "grab" the photo paper and gives me a message "make sure paper is loaded etc."  Is there a trick to get it to feed properly?  Online and even phone customer support was useless.

 

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