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‎06-09-2022 07:12 PM - last edited on ‎06-10-2022 05:43 AM by Moderator

HP Recommended
Product: HP ENVY x360 - 15t-dr100 CTO

I turned on my laptop and was offered to install Windows 11. So I installed it, however now after more than 24 hours my laptop is still stuck on the black screen that says "Working on updates 91%    Please keep your computer on. Your computer may restart a few times." I tried to do a hard shut down, but my computer would not let me turn it off. I let the battery die in hopes that would fix it. I tried alt ctrl delete and that didn't do anything. I don't know what else to do. Please help! 

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