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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-20-2022 03:54 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

When I lay a sheet to be printed on the printer glass and push the black button, it won't print black. I've tried also pushing the color button but still no black print.  When I try feeding it thru the top feeder, I get the same results; no black print.   It will print color but not black.  It prints both black and color when I make a print request from my laptop.  I've tried disconnecting and resetting but it's still doing the same thing.  

 

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