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HP Recommended
HP ProBook 6465b Base Model Notebook PC
Microsoft Windows 10 (64-bit)

Hi all,

 

I have seen many people have the same issue with HP but I cannot find the driver for my machine.

 

My machine is HP ProBook 6465b runing Windows 10 64 bit

 

In my Device Manger I have an unknow device and when go into properties I find the following:

 

Genral - Port_#0002.Hub_#0005 & The drivers for this device are not installed. (Code 28)

 

Details - USB\VID_138A&PID_003C&REV_0086 & USB\VID_138A&PID_003C

Who Me Too'd this topic
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