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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ENVY 5530 e-All-in-One Printer

I can print from phone and laptop. I was able to scan to laptop, when that stopped working could scan to email. Now it won't allow me to scan at all. Says I need to reinstall original software from when I got the printer. Of course I have no idea what or where that is, as the printer isn't exactly new! Can I download something to help? Thanks.

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