• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎07-05-2022 06:19 AM

HP Recommended
Product: Omen Gaming Hub
Operating System: Microsoft Windows 10 (64-bit)

I keep getting this message on the Rewards tab and I can't find a solution.
Message:  "We detected another HP Account associated with a Rewards account on this device. Please sign out and sign back in with the original HP Account to access rewards." 

This is the first time i download this app so i dont understand how it is possible. I reinstalled the app and erased/repair its data too but still not work.
As i have download it today there isnt any new update.

I have tried signing out and signing back in but nothing. I even tried to login from different platforms but still like before.
It ask my age and than the message i wrote up. 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.