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HP Laptop PC 15-dw3000 (1A3Y0AV)
Microsoft Windows 10 (64-bit)

My HP Support Assistant is indicating that I have two updates...

SHomCap8_1-1657453864822.png

 

When going to update these, I get this screen and that is where it stops.  It never gets past this point.

SHomCap8_0-1657453835750.png

 

How am  I to get any updates if it can never create a restore point?  Is there a way around this?

 

Any feedback would be appreciated.

 

Thank you.

 

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