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Microsoft Windows 11

My HP Officejet Pro 8710 used to scan to email but now it won't. I bought a new Dell running Windows 11. The printer is totally set up and the allow less secure access is enabled. I get the messsage that my login and password are incorrect. They are the same as when I had my previous computer and the scan to email worked. I've tried removing the printer and reinstalling it and upgrading the software. No help.

Anyone????????

Thanks

John

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