• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about cartridges, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC

‎07-26-2022 09:37 AM

HP Recommended
Product: HP DesignJet T630 24-in Printer
Operating System: Microsoft Windows 10 (64-bit)

We Recently Purchased a T630 24” Printer to use With Inventor, AutoCAD and Excel. We print B-D Size Prints and Charts.

We had everything working how we wanted until a few weeks ago the “Print Preview” stopped working. It asked us to update the software using the HP Smart APP, So we did.

Now the print Preview is working again, However we cannot change the “Document size” or “orientation” in the printer preferences and all our prints are either way out of scale or not printing on the correct sheet size.

printer.JPG

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.