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08-03-2022 07:25 AM - edited 08-03-2022 04:28 PM
I have my Omen gaming hub launch on PC startup and the case/fan lights usually work fine for a little while, but after I open steam and start gaming, after 30 minutes or so (if that), the lights go out, revert back to standard RBG colors, and then start blinking and then cannot be adjusted in the Omen gaming hub. This just started happening recently. When I checked the system vitals the temperature on GPU and CPU seemed normal or at least well below any critical levels that would cause an issue. Also, the power supply should be more than capable of powering all of the lighting and gaming at the same time...
Even when the PC is shut down and then turned right back on, the lights still blink and still cannot be adjusted. Only after being shut down for a full day will the lights go back to "normal", but then again experience the same issue when I start gaming. Not sure if this is a driver issue, power issue, or otherwise, but I tried updating the bus driver and it says I am using the most current version, so that did nothing. I called HP customer support last night. They had me run an optional BIOS and firmware update last night hoping that would fix it, but it did not. I'm not sure if this is a BIOS issue, driver issue, power issue, or other. Any help is appreciated for a true solution!
Thank you.
Update: It has been a full day since I last booted up the computer and the lights are still flickering when I turn it on and lighting cannot be adjusted via the Omen Gaming Hub.