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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP ENVY Photo 7855 All-in-One Printer
macOS 12.0 Monterey

I have an HP ENVY Photo 7855, it's been great for about 3 years that I've had it but recently it just says "Carriage Jam". I followed the instructions to "fix it" and make sure that nothing was in the way but it hasn't been fixed. I'm not sure what to do or how to fix it.

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