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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-17-2022 04:14 PM

HP Recommended
Operating System: Microsoft Windows 11

My brand new deskjet2710e will not scan anything. The printer when asked to scan sounds and appears to be working fine but the result it produces is not a scanned document but the full page of lines nothing like what it is being tasked with scanning. 

have made sure everything is up to date 

 

have tried scanning on iPhone as well as a hp computer 

 

the product prints fine, just will not scan anything, any suggestions would be greatly appreciated 

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