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08-18-2022 07:54 AM
When I am using the HP Cloud recovery tool (188.8.131.52 - SP113100), during the installation there are no touchpad driver, no mouse pointer (choosing Windows 10 Professional, OS+drivers). If I am using company Autopilot deployment also no touchpad during install.
All other drivers are fine. If I am using the cloud recovery, then Autopilot deployment on HP 830 G7, it's also fine - touchpad works fine. Only 830 G8 having issues with the touchpad. Once the Windows logs in, the touchpad works fine - however, I would need the touchpad during the install as well.
Checked the driver section of the 830 G8, but no touchpad driver available (I can inject into the image if I can find the driver).
Do you have any advice?