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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎08-22-2022 07:51 PM

HP Recommended
Product: HP ENVY 5012 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My instant ink account is suspended. The error said I needed to update my payment method. I have updated it twice, and verified my email address. I even received an email from HP thanking me for updating my payment method. However, I still can't print and my account still says "Suspended". The virtual assistant is useless. I'm going on a week without being able to print. 

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