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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎09-06-2022 09:56 AM

HP Recommended
Product: HP ENVY 5055 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I canceled my Instant Ink subscription and now my printer is constantly showing a connection issue.  When I try to print I get a message to connect to web services, I do this and then I get a message to update instant ink status.  I try to connect but get a message that the web service is unavailable and try later.  I have tried to contact Instant Ink support but they insist this is not an issue they can solve.  I am ready to throw my printer in the trash and buy a printer from a different manufacturer.  Please help.

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