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Microsoft Windows 11

Hi,

 

My HP Photo Envy Photo 7134 printer has never really liked printing photos, despite thiis being the main driver for its purchase.

It is now not recognising 6x4 photo paper in the photo tray, just repeatedly throwing out error messages to Load Paper in this tray (there is plenty in and it's the right way round).  I've jiggled around the tray, turned the printer on and off a few times, but still no success.  Every now and then it sounds like its printing, but then spits out a blank photo paper and returns an error message of a paper jam (there is no jam, I have checked every time).

 

HELP!  I am losing patience with what is supposed to primarily be a photo printer that has never lived up to its promise but is now really malfunctioning..... It prints A4 jsut fine and always has. 

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