• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎09-20-2022 11:18 AM

HP Recommended
Product: HP Pavilion Gaming 15-dk10000 Laptop PC (8VD47AV)
Operating System: Microsoft Windows 11

I just got my HP Pavilion 15 Dk1005nc today, and everything is fine except the refresh rate! It is clearly advertised and stated numerously that the Hz on this product is 144Hz (Specifications: https://support.hp.com/th-en/document/c06703609?docNotFound=true) in the display settings it only lets me choose between 60 and 30Hz. In the display properties it only lets me choose between 60 and 40Hz. What is the issue and how can I fix it? 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.