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‎09-21-2022 08:01 PM

HP Recommended
Product: HP Spectre x360 13.5 inch 2-in-1 Laptop PC 14-ef0000 (3Y838AV)
Operating System: Microsoft Windows 11

Hello,

      I've had my laptop for about a month now, and suddenly my screen has been having issues. Previously I never had any issues folding my laptop into a tablet to write on it. My touch screen has no issues and my screen still automatically rotates, so I'm assuming my sensors are fine. However, upon completely folding the laptop into a tablet the screen will turn off. If I unfold it slightly the screen immediately turns back on. Whenever I fold my laptop into a tablet the screen turns off as if I was folding the laptop shut. Making it impossible to use as a tablet and very hard to right on. I'm up to date on drivers and windows updates. Any advice on solving this issue is greatly appreciated.

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