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‎09-26-2022 09:44 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello.
I recently bought a microphone, it worked fine on my phone and another laptop. But on my laptop (HP 15-R157NR), the microphone does not work, although it is visible connected, but without a signal.
I tried to install all the drivers, even reinstalled Windows, the privacy settings were OK, installed Linux ubuntu, cleaned the audio input / output (it is combined). The microphone didn't work anyway.
I already thought that maybe the microphone is the case and bought a new one. But it doesn't work either.
I don't know what the problem might be anymore. The headphones work fine (audio output), the internal microphone too.
Help please.
Windows 10 x64
Microphone BOYA BY-M1 (4-pin)

iwantsleep_0-1664207013314.png

In the screenshot, I'm screaming, but only the internal microphone is responding.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.