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HP ENVY 34 inch All-in-One Desktop PC 34-c0000 IDS Base Model
Microsoft Windows 11

I setup this computer on 9/23/22. I wasn't able to use the 915 keyboard or mouse to set it up. I had to use a plug in mouse and logitech

keyboard to do the setup. The instructions say that the 'radio receiver' is built in. Is there anything I can do to activate these 2 devices?

Or, do I need to return to HP for replacement? BTW the batteries are good and the mouse light switches on when the button is pushed on the back of  

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