• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Laptop PC 15s-fq2000 (2D119AV)
Microsoft Windows 10 (64-bit)

My computer randomly restarted and the "Boot Device Not Found" message appeared. I followed the steps listed on the link shown which got me to a point of testing my hard drive or something. I then got a message that says "no hard drive installed" with no number. The website made it seem like I should've gotten a 24 digit code if the test failed. My computer is out of warranty (just barely) so I'm not sure what my options are, even though this should be covered no matter what since it's nothing I did. Please help/point me in the right direction! Thanks

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.