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Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)
Microsoft Windows 11

I am facing some problems with my HP Victus. Often it shows an error blue screen and the screen says, "Your device ran into a problem and needs to restart. we're just collecting some error info, and then we will restart for you."

 

Stop code: DRIVER_IRQL_NOT_LESS_OR_EQUALStop codeStop code

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