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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-29-2022 01:43 PM

HP Recommended
Operating System: macOS 12.0 Monterey

Getting an error message: "Scanner error 13" continuously on my HP Color LaserJet Pro MFP M283fdw printer/scanner.

 

I have used the Virtual Assistant to turn off and unplug the printer for 30 seconds, then restart, but the error message still appears. When I click the Scan button in my HP Smart application, nothing happens mechanically, though the software says "Scan complete".

 

What else can I do?

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