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Victus by HP Gaming Laptop 15-fa0000 (680A2AV)

On 11/25/2022, I bought my HP Victus Gaming Laptop 15-fa0000. It arrived by UPS yesterday, 12/1/2022, and I immediately registered it online. 

 

But your web portal states that the HP Manufacturer/base warranty started on 9/27/2022 and expires on 10/31/2023 with this note: "Status - Active: Covered under Manufacturer warranty, 11 months remaining". 

 

I paid for a new laptop. Is this a previously used laptop? If it is new, then why are you taking off 30 days from its warranty? When I tried to dispute it, no dispute link was displayed. Instead, I get this message: 

 

"NOTE: If the dispute link is not displayed, the product might be a commercial product, which cannot be disputed online."

 

No further instructions are given. Where exactly do I go or who do I speak with to dispute the warranty status? 

 

  

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