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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Account suspended but updated billing still cant print - Hel... - HP Support Community - 8352884 

 

Help! I am having the same issue, I updated my payment information but my account is still suspended and I am trying to print something that I need tonight for final exams. I've been on hold 45 minutes but need this fixed urgently!

 

If I cancel my instant ink subscription will that override it so my printer is no longer being held hostage?

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