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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
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HP Recommended
HP ENVY Photo 7858 All-in-One Printer

I have tried following the hard reset instructions I've seen posted on here, but after I plug my printer back in and power it up, it immediately goes to the blue error screens with the 00829C98 error, so I can't get to the settings or anything else. My printer is two years old and no longer under warranty, but I am hoping I can get some additional instruction here. Thanks.

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