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HP Pavilion-15-cs0091tx

Hi,

After running a HP Hardware Diagnostics, I got an ID for battery failure: 0G832X-96RBBC-MFPW3G-C0CE03
Presumably, that is to do with the low storage capacity of the battery, as I received HP battery alert [Primary (internal) Battery (601)] a few times when starting it up since November.
If that is the case, could someone guide me to where I can get it repaired in the UK or find a replacement battery and provide a model number for this laptop please?

Many thanks,
Howard

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