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‎01-15-2023 05:40 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J83AV)

Hello!

 

I have a HP ENVY x360 2-in-1 Laptop 15-ey0xxx, which I also use as a tablet for studying. I bought during November(2022) MPP 1.51 Pen and I have been using it to make notes until yesterday. It stopped working and I have tried different things to make it work again but without any success.Now only my mouse can work as a pen when I try to draw something,even though I still have the pen sign in the bottom.Do I need to try to change the battery or I must edit something in the settings? If it's a problem of the pen can I send it back and order a new one?

Amarilda_0-1673786113206.png

I am looking forward to your answer!

Best Regards,

Amarilda Memushaj

 

 

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