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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-16-2023 11:42 AM

HP Recommended
Operating System: iOS

I am able to print a Printer Status Report but nothing else. The printer is online. I can see a wireless job show up in the printer queue but it won’t print. It just says “printing” and keeps spinning but it never prints. I do have non hp cartridges in, but they are the same cartridges that were in when it was working. I’ve tried to substitute the same brand cartridge and it says “the printer has blocked the cartridge” since it doesn’t have a chip. 

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