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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-25-2023 06:20 AM

HP Recommended
Product: HP ENVY 6430e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have recently replaced my printer cartridges with genuine HP ones.

Since installing I have not been able to print any documents I have sent.

I have unplugged it and restarted, I have taken the printer cartridges out and put them back in, I have even done a factory reset.

HP smart shows both ink cartridges are full but the status is still validating.

I am at my wits end as I use this for work and am tempted to throw it out of the window!

Any suggestions or help would be appreciated.

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