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‎02-01-2023 11:02 PM

HP Recommended
Product: HP Spectre x360 - 13-aw0008ca

I had upgraded to Windows 11 a few weeks ago, and everything was working fine -- earlier today I had my computer on sleep mode, and when I turned it back on a blue error appeared (RTKVHD64.SYS).

 

I've been trying to troubleshoot, and I noticed in my device manager that there is "Audio inputs and outputs" missing, i.e. it's simply not there.

 

I tried accessing hp support via:

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-aw0000-x360-convertible-pc-series/291...

 

And I don't see Windows 11 as an OS to reinstall my audio drivers.

 

Am I out of luck? Are there workarounds? Would hugely appreciate any help!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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