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Error Message: The indicated supplies are not communicating correctly with the printer. after the most recent FW update was installed. The printer is an M479. I tried re-flashing the FW, but with the error on the screen the Update Utility fails the process and demands rebooting the printer. Rebooting and retried, same results. Removed the CMY cartridges, and it still fails. The printer is connected via USB. 

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