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Common problems for Connectivity Issues
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HP LaserJet Pro 200 color MFP M276nw
macOS 12.0 Monterey

My printer has worked for 8 years. Last week it couldn't print (wireless) from my computers, iPhones or iPad .  Wireless NetworkTest  Report says WPA authentication changed from default. I don't know how or why it changed.  I reset the settings to default.  Printer finds the network but says the passphrase is invalid. I double checked the network and password with Xfinity.  Is passphrase different than password?  Although the troubleshooting guide indicates that that this problem is critical and action is required, I am unable to find out how to restore the default WPA authentication on my printer.  Restoring default settings doesn't seem to have any effect.

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