-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
02-05-2023 03:14 PM
My printer has worked for 8 years. Last week it couldn't print (wireless) from my computers, iPhones or iPad . Wireless NetworkTest Report says WPA authentication changed from default. I don't know how or why it changed. I reset the settings to default. Printer finds the network but says the passphrase is invalid. I double checked the network and password with Xfinity. Is passphrase different than password? Although the troubleshooting guide indicates that that this problem is critical and action is required, I am unable to find out how to restore the default WPA authentication on my printer. Restoring default settings doesn't seem to have any effect.
Solved! Go to Solution.