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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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02-07-2023 05:40 AM
System Model HP Spectre x360 Convertible 13-aw0xxx
My audio input and output disappeared after a windows 11 update yesterday. It previously had Realtek, but now this does not even appear in the sounds, video and game controllers tab. Only the headphones and speakers are listed and say they are not connected.
I have spent hours troubleshooting today, tried every diagnostic, read forums, and have no solution. It seems bluetooth is still working, but not my laptop inbuilt speakers or microphone. The headphone jac also doesnt work.
I have all the latest microsoft updates and optional updates, I installed the intel update as per another post, but still audio isnt working. I have looked for a realtek audio driver but cant find one that is compatible. HP website only lists compatible drivers for windows 10, not 11. Hopefully someone has a solution or can give me a link for a driver to install.
thx
Solved! Go to Solution.