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02-17-2023 02:36 AM
Product: HP M24 Webcam Monitor
M24 Webcam Monitor linked to my laptop with cables supplied with monitor.
Firmware upto date.
Webcam slider across to Webcam Enabled but when trying to use in Zoom, Messenger etc it says "unable to recognise camera"
Purchased 2 months ago brand new.
Any help and advise appreciated as currently having to use an external webcam which beats the object of having this monitor
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