• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP All-in-One 27 Desktop PC 27-cb0000a (3B5K4AV)

Hello, I am having trouble with my audio when I plug in my headphones. 

 

If I click play on a video or enter a zoom call, the audio gradually fades in over the course of about 5 seconds. This only occurs when I am using my headphones (there is no problem with the built-in speakers), leading me to think this is a driver issue. 

 

I tried to roll back my RealTek driver to a previous version but the problem remains. It seems that if I do not use the audio for a certain amount of time, the driver is idle, then when I play audio again, it takes 5 seconds to "awaken". 

 

Any help would be appreciated. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.