• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 2755 All-in-One Printer

My ink cartridges stopped working.  I did not have replacements on hand, even though that seems to be the whole point of the Instant Ink program.  After quite some time online, I was able to get replacement cartridges on order.  I was told it would be 5-10 business days (kind of the opposite of "instant").  The black cartridge arrived two days before the color, which came on a Saturday.  Upon installation, I immediately got an error message for the color cartridge - something to the effect the cartridge could not communicate with the printer.  The only customer support I could find was the automated customer "service" robot, who was no help at all.  I have to wait until Monday to speak to a person.   So my print job is still waiting - and will be for some time to come.  My experience combined with the reports of other users leads me to the conclusion the Instant Ink program is worthless.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.