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‎02-21-2023 10:47 AM - last edited on ‎02-22-2023 06:57 AM by Retired

HP Recommended

My 2 year old grandson was visiting and was pushing all of the buttons on my Samsung M2830DW.  Now all LED lights are on (solidly). There is no paper jam. Toner is not empty. Will not print, nor can I turn on or off with any of the buttons. None are operational. The only way to turn on/off is by plugging/unplugging.  Have tried unplugging for up to 24 hours and plugging in again. Nothing I do changes the status. As soon as I plug in again, all lights are solidly on.

 

Thank you for any help.

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