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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP OfficeJet Pro 8035 All-in-One Printer

When I plug my printer in, it goes through updates, states it's updated, then returns a blue screen with the power button icon and the code 89F2001. I have tried removing cartridges, unplugging from back for thirty seconds and then turning back on, but I still receive the error. The problem is I don`t have access to the screen to restore factory settings, but to do so I turned off the wifi enable to skip the update process and I had only 20 sec before the screen goes blue again. I did so and I restored the factory setting but when I turn it on again I got the same problem. How can I fix this error? Thank you

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