• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

Okay I’m about at my breaking point. I desperately need to use a printer for my job and this issue has been driving me nuts. 

I print from two sources, my computer and my iPad. On my computer I  just print random documents here and there and they print just fine. From my iPad I need to print more specific things, where I utilize the feature in the app to resize the images, etc. 

 

The app keeps stating the paper loader is empty, although it is not. I’ve done everything. I’ve cleaned the rollers. I’ve unplugged it and waited a minute, I’ve loaded HP paper, I’ve loaded other brands. I’ve loaded 1 sheet. 5 sheets. 20 Sheets. Nothing. 

 

I know it is not a printer issue, it has to be an app issue because my computer is still printing documents just fine, but I can not for the life of me figure out how to print from the app on my iPad, which I’ve been doing for nearly a year and this just started this week.

 

I desperately need this fixed as I print for my job. HELPPP.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.